How to USe eSIM in UAE? | Activate Etisalat eSIM & Du eSIM in UAE
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How to Use eSIM in UAE?

With the yesterday`s release of iOS 12.1, the eSIM functionality on iPhone XS, iPhone XS Max, and iPhone XR is now enabled. This means from now onward you can use two mobile connections simultaneously on your iPhone. Etisalat is the first telecom operator in the region who has announced the support for eSIM in latest iPhones. Du has also started eSIM service from the end of October. The purpose of this article is help our readers understand how to use eSIM in UAE.

Either you are Etisalat or Du customer ,Let`s have a look what is eSIM and how you can activate it on your iPhone.

  • What is eSIM?

Like its name, eSIM is an electronic, embedded SIM that works as an alternative a physical card. The new technology is built in the phone as a small chip that authenticates the user identity to a carrier just like physical Sim card. It is a re writable chip that is directly connected to motherboard of your mobile device. By using it, you will no longer need removable Physical SIM card.

How might be interested in our earlier blog post   “ How to use Botim App in UAE “?
  • Benefits of  eSIM?

This new eSIM technology will make physical SIM cards we use today obsolete in near future. eSIM makes it possible to download plans and contracts directly that means you can get connected with internet within seconds and can expect much better connectivity experience too.
In addition to that, it allows you to use multiple mobile numbers on a single phone. There is no physical handling involved, add, delete, configure your mobile network connection from iPhone settings. Switch between private and business numbers quickly and easily while keeping both profiles separate.

Here is how to activate eSIM on your iPhone in UAE?
  • How to activate eSIM in UAE? (Etisalat and Du Customers)

Etisalat and Du both are offering this service. Once you subscribed to the service Etisalat will be activated with in few minutes however according to Du website, Du eSIM will take 24 to 48 hours for activation. If you want to activate eSIM service then take the following steps

Step 1. Register for eSIM at Etisalat or Du Outlet.

Visit any Etisalat office , outlet or Du agents if you like and register the eSIM on your account.

Step 2. Get your QR code.  

 After registration, you will need to get QR code that can either be generated using My Etisalat UAE mobile app or Du mobile App for older numbers or can be obtained from Etisalat representative or Du representative for a new numbers.  

Please note that this QR code is important especially if you need to change the phone at a later stage, therefore never share it with anyone else.  

Step 3.  Scan your QR code on iPhone

.  For New Mobile Number. First, you should make your iPhone XS, iPhone XS Max or iPhone XR is updated with the latest release of iOS 12.1.
    Once you have got your QR code, you should scan it on iPhone. In order to scan you should
  • Connect your iPhone with Internet (Wi-Fi)
  • Once connected, Go to Setting>Cellular>Add Cellular Plan that will automatically launch the camera.
  • Scan the iPhone QR code through the camera.
That`s it your new mobile number is ready to use with eSIM.    
For Existing Mobile Phone Numbers.
Again the first thing is to update your iPhone XS, iPhone XR, and iPhone XS Max has updated iOS 12.1 version. You will need to generate QR code first. You can generate it by following these steps.
  • First, insert your existing Physical SIM in your iPhone.
  • Connect your iPhone to the internet through WIFI.
  • Log onto my Etisalat UAE app or Du mobile app. Here on dashboard choose “activate your SIM”. Click “Activate eSIM”. After this click, your Physical SIM will deactivate. Your QR code will be displayed on the screen. Share this QR code with another device as you will need to scan into your own iPhone.
  • Now scan the QR code Go to Setting>Cellular>Add Cellular Plan that will automatically launch the camera.
  • Scan the iPhone QR code through camera
That`s it your eSIM is ready to use with existing mobile phone number.
  • How much does it Cost to Activate eSIM in UAE?

The charges for eSIM activation in UAE are similar to the Physical SIM card. Both Etisalat and Du are charging same rates to customers.  That means you need to pay AED 26.50 for already have subscribed postpaid plan. In case you are prepaid line user, the charges will be AED 57.57. For the new account or phone number, the Etisalat and Du eSIM will cost you AED 131.25.
  • How deactivate eSIM and enable Physical SIM again?

If you want to switch back to Physical SIM card, you will need to go again to Etisalat outlet or Du outlet and ask for deactivation of eSIM. You will need to pay AED 26.50 for the new SIM card that you can insert in iPhone and start using it .

Whitehats Support is leading Home IT support service in Dubai, UAE. We specialize in all type computer repairs, upgrade and troubleshooting. We also conduct on spot fixes for Apple Macbook, Macbook air, Apple MacBook Pro, IPad and other Apple devices. If you need IT support service to fix computer problems you can choose one of our IT support Packages like Onsite It support visitHealth Check for PcNew Computer Laptop SetupIT support for Apple and Mac device.

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